Shipping Policy

At TidyVibemx, we are committed to providing transparent shipping information so customers know what to expect when placing an order.

This Shipping Policy applies to purchases made through https://TidyVibemx.com.

1. Shipping Destinations

We currently offer shipping within the United States.

Orders to destinations outside our supported delivery areas may not be accepted.

2. Shipping Costs

Free Standard Shipping

We offer free standard shipping on eligible orders within the United States.

There is no minimum purchase requirement for free standard shipping.

Any applicable taxes or additional charges will be disclosed during checkout.

3. Order Processing Time

Orders are processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing includes order verification, preparation, and fulfillment arrangements.

4. Estimated Shipping Transit Time

After an order has been dispatched, the estimated shipping transit time is:

20–30 business days.

5. Total Estimated Delivery Time

The estimated total delivery timeframe is:

23–33 business days, including order processing and shipping transit.

Delivery estimates are not guaranteed. Actual delivery times may vary due to transportation disruptions, severe weather, public holidays, address issues, or other circumstances beyond our reasonable control.

6. Order Tracking

When tracking information becomes available, customers will receive shipment information through the contact details provided at checkout.

Tracking updates may take additional time to appear.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

If you notice an error in your shipping address, please contact us as soon as possible.

Address changes cannot be guaranteed once an order has been processed or shipped.

8. Delayed or Missing Packages

If your order is significantly delayed or appears to be missing, please contact our customer support team.

We will review the situation and work toward an appropriate resolution in accordance with applicable consumer protection laws.

9. Damaged or Incorrect Deliveries

If your order arrives damaged or contains an incorrect product, please contact us with your order number and relevant photographs, where available.

We will review the issue and provide an appropriate remedy.

10. Contact Information

Store Name: TidyVibemx

Legal Business Name: SoftView Aesthetics LLC

Business Address:

12439 S Mainstreet Space 1240
Rancho Cucamonga, CA 91739
United States

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time

Website: https://TidyVibemx.com