Privacy Policy

1. Introduction

TidyVibemx is operated by SoftView Aesthetics LLC.

This Privacy Policy explains how personal information may be collected, used, shared, retained, and protected when customers visit https://TidyVibemx.com, place orders, or contact our customer service team.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Personal Information

Full name
Email address
Phone number
Billing address
Shipping address

Order Information

Products purchased
Order history
Transaction details
Shipping and tracking information
Return and refund requests

Payment Information

Payments may be processed by third-party payment providers.

We may receive transaction confirmations and limited payment details necessary to manage orders and refunds.

Technical Information

IP address
Browser type
Device information
Website usage information
Cookies and similar technologies, where enabled

Customer Communications

We may collect information voluntarily provided through customer service inquiries.

3. How We Use Personal Information

We may use personal information to:

Process and fulfill orders.
Verify payments.
Arrange shipping and delivery.
Provide customer support.
Manage returns and refunds.
Send order confirmations and updates.
Detect and prevent fraudulent activities.
Maintain website functionality and security.
Improve our products and services.
Comply with legal obligations.
Send marketing communications where legally permitted.

4. Sharing Personal Information

We may share necessary information with third-party service providers, including:

Ecommerce platform providers.
Payment processors.
Shipping and fulfillment providers.
Customer service providers.
Analytics and advertising partners, where enabled.
Legal advisers or authorities when required by law.

We expect service providers to handle personal information in accordance with applicable legal and contractual obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential shopping functions, remember preferences, and understand website performance.

Analytics and advertising technologies may also be used where enabled.

Where required by law, we will provide appropriate notices, consent mechanisms, or opt-out options.

Customers may manage certain cookie preferences through their browser settings.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, and resolve disputes.

Retention periods may vary depending on the type of information and applicable requirements.

7. Data Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no electronic transmission or storage system can be guaranteed completely secure.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Obtain information about certain processing activities.
Opt out of certain marketing communications.
Exercise other privacy rights available under applicable law.

To submit a privacy request, please contact service@mallvic.com.

We may need to verify your identity before processing certain requests.

9. Marketing Communications

Customers may unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting customer support.

Necessary order-related communications may continue.

10. Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact customer support.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of independently operated websites.

We encourage customers to review their respective privacy policies.

12. International Data Processing

Personal information may be processed in locations where our service providers operate.

Where required, we will apply appropriate safeguards for international data transfers.

13. Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our services, technology, or applicable legal requirements.

The updated version will be published on our website.

14. Contact Information

For privacy-related questions or requests, please contact:

Store Name: TidyVibemx

Legal Business Name: SoftView Aesthetics LLC

Business Address:

12439 S Mainstreet Space 1240
Rancho Cucamonga, CA 91739
United States

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time

Website: https://TidyVibemx.com