Contact Us

Thank you for visiting TidyVibemx.

If you have questions about our products, orders, shipping, returns, refunds, or other customer service matters, please contact us using the information below.

Customer Support

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours:

Monday–Friday
8:00 AM–5:00 PM Eastern Time

Customer service is available during regular business hours, excluding applicable public holidays.

For faster assistance with an existing order, please include your order number and a brief description of your inquiry.

Business Information

Store Name: TidyVibemx

Legal Business Name: SoftView Aesthetics LLC

Business Address:

12439 S Mainstreet Space 1240
Rancho Cucamonga, CA 91739
United States

Website: https://TidyVibemx.com

Returns and Refunds

If you would like to request a return or refund, please contact our customer support team before sending any products back.

After reviewing your request, we will provide the applicable return instructions and designated return address.

Please do not send returned products to our business address unless our support team specifically instructs you to do so.

We look forward to assisting you.